If you need to get in contact with ANZ Delivery team you can contact them as per the below:
Email: anz.delivery@extremereach.com
Phone: 1800 953 863.
Operational Hours: 6:30am - 21:00 (AEST)
If you need to contact the VIP Care Team you can contact them as per the below:
Email: helptv@extremereach.com
Phone: 1300 423 787 (Press 1 for VIP Care Team)
Operational Hours: 8:30 - 20:00 (AEST)
Adstream is a community-minded organisation. We support Charities and non-profit entities. Adstream Australia seeks to be fully aware of each cause we actively engage in and wish to pre-approve all charitable endeavours of the company. This enables stronger and more informed assistance, plus the opportunity to promote your valuable cause.
Requesting a CSA
To be eligible for the discounted CSA Rate we require a formal letter requesting the discount and a copy of one of the following proof of Charity documents, before placing your order:
- ATO Endorsement as an income exempt charitable entity
- ATO Endorsement as a deductible gift recipient
- ATO Notice of endorsement for Charity concessions
- Office of Charities –Authority to fundraise for Charitable purposes
Costs* & Material Delivery
Material can only be booked as a Standard delivery (overnight priority) within Australia. Please refer to Adstream technical guidelines for TVC specifications:
- CSA Rate SD - $22 (per key number, per station, ex-GST)
- CSA Rate HD - $60 (per key number, per station, ex-GST)
Exclusions
Please note not all deliveries are included in this CSA Rate. Exclusions are:
- Immediate SD/HD deliveries
- All Online Destinations
- All NZ both SD & HD Destinations
- Cinema deliveries
Advising Broadcasters of CSA Material
Please advise TV Broadcasters that CSA material will arrive via Adstream. Broadcasters will have specific requirements regarding CSA material, please apply directly to Broadcasters for this information.
Help and Support
If you require further information regarding CSA’s please contact our ONE Delivery Team at anz.delivery@extremereach.com or call 1800 953 863.
*Discount applies to delivery costs only.
Requesting a CSA
- ATO Endorsement as an income exempt charitable entity</;i>
- ATO Endorsement as a deductible gift recipient
- ATO Notice of endorsement for Charity concessions
- Office of Charities –Authority to fundraise for Charitable purposes
CSA Clearance
ClearAds provide a 50% discount on all services for advertisers registered with the Australian Charities and Not-for-profits Commission (ACNC). ClearAds will request the advertiser’s ABN to confirm the charity status before applying the discounted rate.
