It is possible to download files from both the Library or Projects modules using Sendplus. When you are viewing an asset/file you will see options for downloading assets in different formats and one of the options is to download master using Sendplus. You’ll see a confirmation page within the Adstream Platform and depending on your computer’s settings a notification on your computer. The Sendplus application will launch and you can go to the transfers tab to see the progress of your download.
For additional help go to sendplus.com and click on support. Here you can find FAQs as well as a user guide and the system requirements.
If you can’t find what you’re looking for please email firstname.lastname@example.org.