Q: What are your minimum system requirements?

Browser Requirements

Adstream Platform is compatible with the two latest versions of the following browsers, Chrome, FireFox, Safari and Edge. 

 

 

Chrome

Firefox

Safari

Edge

Win 8

Chrome 73.0

     

Win 10

 

FF 66.0

 

Edge 17.0

OSX Mojave

   

Safari 12.0

 

 

Please note that we do support Internet Explorer and therefore cannot guarantee compatibility. Microsoft no longer supports this browser.

The Platform is optimized for use on desktop, we do not currently support mobile screens where access to certain functionality will be limited.

The Annotations feature is not fully supported by Firefox, which can lead to limitations when using the 'full-screen mode'.

 

What is the Recommended Screen Resolution?

The ideal minimum resolution is 1024 x 768. This is standard for current websites and web solutions. The system will run at a lower resolution, but with differing results.

 

What are the bandwidth requirements?

This is dependent on the size of the files you will be moving in and out of the system. The large the files are the more bandwidth intensive it will be.

To calculate the length of time required to transfer a file of a certain size please refer to an online bandwidth calculator. An example can be found on http://www.databarracks.com/support/bandwidth-calculator/

Also relevant are your networks policies that may have been put in place for throttling bandwidth for given applications. Whilst this may slow the transfer of files in and out of the Adbank system they also allow for the internet connection to function effectively for non-system users if large files are being transferred.

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Comments

  • Avatar
    Emric Pasternak

    Can we support RAW, Gif, PNG ?
    and for videos : MKV ?

  • Avatar
    Andrew Mees

    Hi Emric,
    I would like to check this so I don't give you an incorrect answer. I've created a ticket on your behalf and will add the findings to the FAQs.
    Thank you for the question.

  • Avatar
    Andrew Mees

    Hello Everyone, I've moved the Supported File Types here.
    https://helpcentre.adstream.com/hc/en-us/articles/115001670446-Q-What-file-types-do-you-support-
    Thanks,
    Andrew

  • Avatar
    Tracy Mansell

    Hi Andrew, Could I please seek further clarification on the table above.
    How does this relate to the above statement where we state the support for all browsers (last 2 versions).

    Edited by Tracy Mansell