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Q: My file is already delivered, why is it still in the Live Orders cue?
July 08, 2019 14:43
If you are sure that your file has made it to it's destination but it's still sitting the the Live Orders cue, please contact support by clicking "Submitting A Request" in the top right or email us on email@example.com. This is a know issue and our support team will be able to move your order to the Completed Orders cue.
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How to Place a New Order
Start the process of a new order by clicking the New Order button in the top right hand corner of the page.
How to Upload a New File
Once logged in, you can use the Upload and QC new file button to upload a new file on its own.
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