Q: I deleted my file/asset from my Project/Library, how do I get it back?

First of all, don't panic.  Just like your laptop, Adstream Platform has a "trash" that stores anything that you delete from a Project or the Library.  Only an Administrator has access to the trash but they can sort it out for you in s few seconds.

If you are an Admin, take a look on the bottom of the list of folders/collections and you will see the familiar trash icon.  Retrieving something that you've deleted is really easy:

  1. Click on the Trash_Icon.png trash icon
  2. Click Restore below the file
  3. Select the folder that you want to place the file in once retrieved
  4. Click OK
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