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Q: I deleted my file/asset from my Project/Library, how do I get it back?
The Adstream Platform has a "trash" that stores anything that you delete from a Project or the Library. Only an Administrator has access to the trash but they can sort it out for you in s few seconds.
If you are an Admin, take a look on the bottom of the list of folders/collections and you will see the familiar trash icon. Retrieving something that you've deleted is really easy:
- Click on the trash icon
- Click Restore below the file
- Select the folder that you want to place the file in once retrieved
- Click OK
How to Place a New Order
Start the process of a new order by clicking the New Order button in the top right hand corner of the page.
How to Upload a New File
Once logged in, you can use the Upload and QC new file button to upload a new file on its own.
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