The images in my ad are all high resolution. Why is the ad failing?

  • If the element that is highlighted isn't an actual image and is vector or a drop shadow/transparency, you can fix the issue by re-exporting your file from InDesign ensuringTransparency flattening setting (see below) is set to high prior exporting as a pdf

  • If the highlighted element is an actual image, check the actual resolution in the file report, then up sample the image to the correct resolution (or source a higher resolution replacement) and re-export your file

 

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